Phone
Your phone always picks up
The assistant answers calls with your knowledge, transfers them and sums up every call by email.
- Service hours with transfer or announcement
- Minutes billed to the second
- EU processing available
At a glance
- Availability
- around the clock, outside service hours transfer or announcement
- Follow-up
- summary by email, optionally with transcript and recording
- Processing
- EU processing selectable per number
- Billing
- voice minutes, counted to the second
- Hosting
- Hosting in the EU, GDPR-compliant, optionally in Switzerland, in Germany or in your regional data centre
As of
See it in action
- 00:00Call answered. "Good afternoon, this is the digital assistant of Muster AG."
- 00:14Request understood: callback about the quote.
- 00:41Name, number and time window captured.
- 00:58Case created, confirmation given to the caller.
Sample data
New casefrom call · automatic
- Caller
- Martin Brunner · 079 ••• •• 08
- Request
- Question about the window quote
- Assigned to
- Sales · S. Meier
- Callback by
- today, 4:00 pm
CallbackTranscript linked
How it works
- 01
Request a number
Request the number with your starter kit and we activate it.
- 02
Set up the agent
Add knowledge, greeting and service hours.
- 03
Test call
Try the assistant right in the browser with a test call.
Works well with
Industries
Pricing
Billed via voice minutes, counted to the second. Quotas per plan size are listed on the pricing page.
See quotas per planTrust
Your data. Your rules.
You decide what the AI sees, may do and costs.
Hosting in the EU
GDPR-compliant. Optionally in Switzerland, in Germany or in your regional data centre. Your data does not train any AI.
Permissions all the way into chat
If someone may not see it, the AI will not answer it either.
Usage under control
Live usage per model and person, token limit per person.
Human in control
Sensitive steps only run with approval. Every run is traceable.
Frequently asked questions
No, transferred calls use no AI minutes.
You get an email summary after every call. Transcript and recording are set per agent.
EU processing can be selected per number, and hosting is in the EU.
AI-Buddy warns you at 80 percent of the quota. Once it runs out, the call ends with an announcement.
You write the greeting yourself. We recommend introducing it as a digital assistant.