AI-Buddy
7 channels · one assistant

From chatbot to digital employee

One assistant with your knowledge, rules and tone. On the phone, in Outlook, in Teams and on your website.

  • Answers with sources
  • Human in control
  • GDPR-compliant
Try it freeBook a demo
Sample dialogue

"Water is dripping from our ceiling, flat 3B."

I have logged a damage report. The caretaker will call you back within an hour.

Case #2418 created
Done, with referenceCall · 00:52 · Secretariat
7channels, one assistant
16document types out of the box
8intake channels for documents
0changes to your phone system
Modules

Unlock what you need

Every module uses the same knowledge and the same permissions. One login, one data protection framework.

13 modules match

  • Channels

    Digital secretariat

    Every call gets answered

    • Callbacks with owner and deadline
    • Books appointments, confirms by email
    • Overdue callbacks escalate automatically
  • Channels

    Outlook & Office

    Your assistant lives in Outlook

    • Reply drafts straight from the email
    • File or submit attachments
    • Decide approvals from your mailbox
  • New
    Channels

    Notetaker & minutes

    From meeting to minutes.

    • Bot joins Teams and Zoom
    • Decisions linked to the transcript
    • Board minutes as Word or PDF
  • New
    Channels

    Companion

    Your assistant on the desktop

    • Voice on demand or “Hey Buddy”
    • Recordings go straight to notes
    • Desktop actions only with your approval
  • Knowledge

    AI document management

    Your files sort themselves

    • 16 document types out of the box
    • Checks for totals, IBAN and duplicates
    • Finds by meaning, also in the chat
  • Knowledge

    Contact memory

    Knows your contacts like you do

    • Private per person, hidden from admins
    • Open commitments from your emails
    • Learns from your corrections
  • Knowledge

    Projects

    One space for every project

    • Roles: owner, editor, reader
    • Tasks with owner and due date
    • Project memory with your confirmation
  • Knowledge

    Global search

    One search for everything.

    • Chats, files and knowledge
    • Respects every permission
    • Results with their source
  • Work

    Workflows

    Processes that run themselves

    • Triggers from email to schedule
    • AI decides, sorts and extracts
    • Human approval with a deadline
  • New
    Work

    Dictation

    You dictate, the draft appears

    • Live text, word by word
    • Assign every dictation to a matter
    • Draft letter in your Word template
  • Work

    Live workshops

    Train, vote, measure

    • Quizzes, word clouds and upvoted questions
    • Slides as PDF or PPTX
    • Measure impact, anonymous from 5 people
  • Work

    Print Studio

    Print-ready. With layers.

    • Your house font, set exactly
    • More than 20 automatic print checks
    • Layered export as PSD
  • Operations

    AI governance

    You stay in control of AI

    • Usage by model, person and region
    • Token limit per person and month
    • Assign agents and knowledge precisely
Digital secretariat

Every call gets answered

Around the clock, without a phone menu. Every call becomes a case with a callback.

  1. 00:00Call answered. "Good afternoon, this is the digital assistant of Muster AG."
  2. 00:14Request understood: callback about the quote.
  3. 00:41Name, number and time window captured.
  4. 00:58Case created, confirmation given to the caller.
Sample data
New casefrom call · automatic
Caller
Martin Brunner · 079 ••• •• 08
Request
Question about the window quote
Assigned to
Sales · S. Meier
Callback by
today, 4:00 pm
CallbackTranscript linked
Microsoft 365

The assistant now lives in Outlook

And in Word, Excel, PowerPoint and Teams. Nobody has to learn a new tool.

From: Sandra Keller · today 08:12Renovation quote, one more questionHi all, does the price still apply if we only start in January? Best, Sandra
Briefing

She asks whether the price applies if work starts in January.

SK
Sandra Kellerfirst-name terms · brief and warm · 3 open pointsPrivate to each user, not even admins can see it.
Draft

Hi Sandra, yes, the price is valid until 31 March. Happy to reserve January for you. Kind regards

Source: Quote_0912.pdf, section 4
Notetaker & minutes

From meeting to minutes

The bot joins Teams and Zoom meetings. Every decision links to its place in the transcript.

  1. 00:03Chair: Agenda item 3, school roof renovation. The motion is on the table.
  2. 00:07Head of building: Two quotes, we recommend option B for CHF 184,000.
  3. 00:11Chair: Who approves option B? Carried unanimously.
  4. 00:15Town clerk: I will inform the school management by Friday.
  5. 00:19Head of building: We will put the painting tender on the next agenda.
Draft minutes · Agenda item 3ready for review

Click an entry to see where it comes from. Export as Word or PDF in your house template.

NewDeveloped together with a Swiss municipality.

Why companies choose AI-Buddy

One assistant that knows your company and follows your rules.

01
One assistant, every channelPhone, website, Outlook, Teams, WhatsApp and mobile app. The same knowledge everywhere.
02
Answers with sourcesFrom your documents and SharePoint, not from generic AI knowledge.
03
Human in controlThe AI prepares, people approve sensitive steps.
04
GDPR-compliantYour data does not train any AI. Where it lives is shown under Trust.

Finished documents in your house template

The chat delivers the document, not just the answer.

Word
Excel
PowerPoint
PDF
Workflows

Whole processes, no code

The AI checks the invoice, a person approves from CHF 5,000, and every step stays traceable.

Workflow runningInvoice → approval → accountingInvoice Elektro Huber, CHF 1,24009:24 · handed to accounting
Invoice receivedEmail to accounting
AI checks the invoiceAmount, supplier, cost centreBelow 5,000 · 98 %
Path A
Below CHF 5,000straight to accounting
Path B
From CHF 5,000approval required
Human approvalDeadline 2 daysNot required
TraceableEvery step is logged with time and result.
People approveAbove a threshold the process waits for approval, with a deadline.
Your own triggersEmail, form, schedule or webhook start the process.
Mobile app

AI-Buddy on the go

Your agents, chats, documents and dictations, always at hand on your smartphone.

For iOS & AndroidThe same agents as in the browser
CompanionNew

AI at your desk, by voice

You speak, the Companion takes notes and handles steps on your desktop.

  • Controlled by voice
  • Notes and recordings
  • Every step is logged

Desktop control as a preview

09:24
AI-BuddyExample Municipality
EM
Agents
Citizen serviceWeb chat · Phone
12
Building officeMicrosoft Teams
3
Resident servicesPhone
Today
All requests answered, nothing open.
Agents
Chats
Knowledge
More
Trust

Your data. Your rules.

You decide what the AI sees, may do and costs.

  • Hosting in the EU

    GDPR-compliant. Optionally in Switzerland, in Germany or in your regional data centre. Your data does not train any AI.

  • Permissions all the way into chat

    If someone may not see it, the AI will not answer it either.

  • Usage under control

    Live usage per model and person, token limit per person.

  • Human in control

    Sensitive steps only run with approval. Every run is traceable.

Start

Ready in three steps

No setup project. Your assistant knows your company from the first minute.

  1. 1

    Enter your website

    The AI reads your site and creates the company profile.

    www.muster-ag.ch
  2. 2

    Choose a starter pack

    For SMEs, municipalities or law firms, ready configured.

    SMEMunicipalityLaw firm
  3. 3

    Switch on channels

    Website chat, phone, Outlook. Your phone system stays as it is.

    Web chatOutlookPhone

Ready for intelligent communication?

Start today and experience how AI-Buddy transforms your customer communication.

14 days free trialView prices

No credit card required • Setup in under 5 minutes • GDPR compliant

AI-Buddy: from chatbot to digital employee