Web chat, phone and Microsoft Teams from a single knowledge base: books appointments, drafts quotes and call notes. Ready to go without an IT team.
Every missed call is a lost job. Your digital employee is always reachable and takes care of it.
The agent answers every call, responds to questions and records callback requests, even when everyone's hands are full.
Available around the clock: the agent handles enquiries in the evening and at weekends and books appointments straight into your calendar.
Every conversation turns into clean notes and documents: a quote, call note or job sheet in your own template.
A simple chat widget answers FAQs. Your AI-Buddy answers calls, books appointments, works alongside you in Teams and creates documents, without an expensive enterprise project.
| Capability | Basic chat widget | AI-Buddy | Enterprise project |
|---|---|---|---|
| Answer phone calls | Not included | Included | Included |
| Your own knowledge base | Not included | Included | Included |
| Microsoft Teams | Not included | Included | Included |
| Appointments in your calendar | Not included | Included | Included |
| Create documents | Not included | Included | Included |
| EU hosting | Not included | Included | Included |
| Price range | low | by size, see pricing | high / custom |
| Setup | do it yourself | in minutes, service optional | weeks-long project |
Concrete everyday scenarios: from the first call to the completed task.
A customer calls about water damage. The agent records the details, books an appointment in the calendar and files the job sheet in your template.
A guest asks in the evening for a table for six. The agent checks availability, takes the reservation and confirms it automatically.
A patient wants to reschedule. The agent finds a free slot, rebooks it and answers questions about opening hours, without tying up the line.
A customer asks whether an item is in stock. The agent answers from your knowledge base on product, price and opening hours and hands over when needed.
A caller needs a service appointment. The agent captures the vehicle and request, books the garage slot and leaves a note for the mechanic.
A prospect enquires about an apartment. The agent qualifies the request, answers questions on the listing and arranges a viewing.
A client asks about missing documents. The agent answers from your knowledge base, records callback requests and takes the load off your front desk.
A new lead arrives via the website. The agent qualifies the project, answers first questions and books a discovery call in your calendar.
Here's how an enquiry flows, using a trades business as an example: from the first second to the finished document.
The customer calls. The agent picks up immediately, greets them professionally and captures the request.
Drawing on your business knowledge base, the agent answers follow-up questions and clarifies the key details.
The agent finds a free slot and books the appointment straight into your Outlook calendar.
Finally, the agent creates the job sheet in your own Word template, ready to send.
These modules take the load off office and phone first.
One plan in the right size, all prices on one page.
plus VAT
See pricingNo IT project, no lengthy rollout. You start today.
Try it for 14 days, no credit card required.
Enter your website URL and upload documents. The agent gets to know your business.
Embed the widget code, optionally add phone and Microsoft Teams.
Your first agent is ready to go in under 30 minutes.
No IT team? No problem. Our team connects your knowledge base, configures the channels and hands you a ready-made agent.
We're looking for businesses to be among the first to use AI-Buddy. As a pilot business you get special conditions. In return, we may share your experience as a case study.
The most important answers for businesses without an IT team.
Start today and experience how AI-Buddy transforms your customer communication.
No credit card required • Setup in under 5 minutes • GDPR compliant
One plan in the right size, from €400 per month.
plus VAT
See pricing